WE REMAIN OPEN FOR BUSINESS.
Plumit remains open for business as we continue to provide home deliveries of essential items to our customers. We are committed to ensuring all our customers remain safe, warm and with hot and cold running water during these difficult times.
Our Next Day Delivery service is still available, however, the cut off time is now 11am.
Customer Service: Our call centre remains open, however, all our staff are now working from home. Therefore, there may be longer waits than normal for your calls to be answered. All email inboxes are being monitored as normal as well as our WhatsApp service.
Our call centre operating hours have been reduced to 8am - 12pm. If you would like to check stock or availability of an item prior to purchasing it outside of our opening hours, please contact us here.
Late to the Party
Plumit was only established in June of this year. We are not here to reshape the industry, but simply to make your lives, as customers, as easy as possible. Service is, and always will be, our number one priority.
Founded by two brothers, alongside the help of 15 staff with a staggering 375 years combined service in the industry, we are uniquely placed to tackle the challenges of an e-commerce website. We can provide an extremely user-friendly and efficient service, whilst providing unparalleled attention to detail within our customer service and technical teams, due to the wealth of experience and knowledge or team possesses.
Why Shop With Us?
Fast and Efficient
Unlike many of our competitors, we only have a handful of distribution centers and every order we dispatch only ever makes one journey; from our warehouses to your home. This helps us to provide an unrivalled service, providing next day delivery, as standard, for all stocked items.
Our main warehouse is over 100,000 square feet in size, allowing us to hold a wealth of stock. This means that if, for example, you order a boiler and all the relevant accessories, you will receive all of them together, and on the very next day for free, so you can get the job done.
Every part of our website is geared around making your life as easy as possible. This is more apparent than ever in our ‘Contact Us’ section. We know it is frustrating waiting longer than expected to talk to a company by phone, so we offer a ‘Call Back Request’ feature and the option to email us or message us on WhatsApp, no matter how small the issue. For more information, visit our Contact Us page.
Best of Both Worlds
We are uniquely placed within the industry, not only because of our free next day delivery service*, but also our extensive range of products. With the aim of becoming the one-stop shop for all your bathrooms and plumbing and heating goods, no other company has such a broad focus; why specialise in one or the other when our team are specialists in both! But rest assured, with our vast knowledge and experience, we ensure the guidance and technical information you receive doesn’t suffer as a result.
Exclusively Online, Family Business
We will always be a family run business, built upon trust and loyalty. We are committed to providing you with the best service, and we will always go above and beyond to cater for your needs.
Being exclusively online, we can bring you low, affordable prices, as we do not have to worry about the extra costs of showrooms.
New Affordable Products
Despite being a new business, our team have a wealth of experience within the industry, which comes hand in hand with long-standing relationships with manufacturers. This ensures we can provide the lowest prices for you.
Our data team are always adding new products that we know you will love, whilst checking our competitor’s prices day and night, to ensure you are always getting the best deal.
*For more information, regarding our Free Next Day Delivery Service, visit our Delivery Information page.
Our Company Number is 11867189. VAT Number is 322611542.
Registered address is 29 Arboretum Street, Nottingham, NG1 4JA.